"Our cat became very ill one night and was very lethargic. We contacted Urgent Pet Care West, and they got him in and quickly assessed the situation and began treatment. He had to stay for 4 days, and the veterinarians kept us updated multiple times daily and they took amazing care of our house panther! No one wants an emergency, but we are grateful to have Urgent Pet Care West if and when we need them. Thank you all so much for caring for our Finley and easing our minds during the process!!!"

"We had to bring our pup in and she ended up having to stay a bit. The staff was great about communicating throughout the day and night with text and 2 daily phone calls as well. They took very good care of our girl until the end. I was very pleased and will use again if I need to"

"My girl was not standing on her back legs. I arrived at the Urgent Care walked in requesting assistance to get my 88lb girl inside & it was all hands on deck. She made me look like a lier when she trotted right on in 🤣. The staff took excellent care of her & we found the issues. Very transparent & fair with prices & the staff treated my girl very lovingly with care as if she was the only one there although I know there were others. I would recommend them."

"The man on the phone gave a thorough answer and actually cared about the issue my pet was having. He didn’t just try and pressure me to come in to get my $. He actually cared about the well being of me and my animal. Thank you so much. 5 stars! (:"

"Exceptional communication and transparency throughout our pet's hospitalization. The Dr.'s & staff were great. Emergency vet care is an expensive proposition at any clinic. Costs were communicated and "decisions" were left in the hands of the pet owner, no guilt. Our pet was hospitalized for 5 days, and it was a happy outcome. He's back home & doing well. Thank you!"

"I am grateful for the staff at this clinic for being willing to quickly get our cat in for a blood type test before we drove 3 hours to ISU for a blood transfusion. We called 5 places before finally hearing “yes, we will help you.” All they asked is we pay the exam fee and got him in and out in 20 minutes. Happy to share that Slater survived the trip, got the transfusion and is now being treated for the bacterial infection that caused his anemia. Thank you for being willing to help us. It made us feel like someone actually cared about saving his life."